Do you buy diamonds from customers?
No.
Can I trade in my diamond that isn't from you, towards one that is from you?
No but we can discuss consignment. Read more about that here.
Can I trade in my diamond that I bought from you?
Not with mined. Yes, with branded lab-grown bought from us. You must spend double of what you originally paid.
How come your lab diamonds are no lower than G color?
The lovely warm hue that we get in mined diamonds doesn't translate the same in lab grown. We tend to see more of a dark grey with a hue of brown rather than that golden color that mined diamonds produce. The times we have found a nice one is extremely rare. Trust me, if it worked out for lab grown, we would have a bunch of them stocked. If you would still like us to check regardless, we are happy to take a look at what is out there for you.
Which lab is the best for diamond certification?
While GIA & GCAL are known to be more conservative than others, we vet our IGI diamonds according to GIA/GCAL standards and even further. We analyze diamonds more intimately beyond what laboratories look at to ensure our clients are getting the best for their money. From our experience with purchasing diamonds, we would recommend not getting too hung up on the lab and more concerned with the gem quality and light performance itself which is something most labs aren't grading.
Why should I buy a diamond from you?
Simply put, you will get the best customer service with us whether you are spending $100 or $100K. While we are passionate about the bling, helping people is where the real joy comes from.
Other than that, no one is going to provide our level of expertise & services when it comes to finding the best diamonds. Read more about that here.
Can you comment on a diamond I am buying elsewhere?
While we used to offer this kind of service, we would really like to have you as our customer. If you want to show us what you are looking at, we are happy to take a look and recommend something competitive.
Where are your diamonds sourced from?
Our branded diamonds are from an overseas laboratory.
Why are your branded lab grown diamond prices higher?
Our branded diamonds (August Vintage & Distinctive) are indeed special. We have invented these diamonds around ASET results which is the technology GIA and AGS use to ascertain top of the line brilliance. We hold our cutters to the strictest QA on the planet. The diamonds must be cut to a level of precision that is rarely found on the market resulting in "cream of the crop" light performance. We demonstrate this via ASET technology and show our clients how that correlates to real life viewing via HD video. More time goes into everything and so the cost is higher. That is why you see the price differences. If we throw all of that out of the window, it's easy for us to match/beat anything you see online. In essence, you get what you pay for. If you have a budget, we can source just about anything and help you find the best looking in that budget.
Keep in mind, a diamond for an engagement ring is not just any piece of jewelry so it is valid to want the best-looking option within reason for a sentimental item that is going to be on her hand for the rest of her life. From a commonsense perspective, this is a purchase that you shouldn't treat as ordinary and cut corners with. That said, we are happy to work with any budget, and we also offer a 6-month interest free payment plan through PayPal.