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How The Setting Process Works

Either you have your own stone, or you have already selected one with us and you are ready to have it set! (If not, start here)

Three ways you can go about this:

1) Email us some pictures of what you have in mind, any helpful details, metal, finger size, etc.

2) Browse our extensive collection of settings. You can send us the link(s) to what you like and can either have it as is or modify whatever you desire OR combine multiple styles into one!

3) Fill out this form to convey what you want in an organized manner.

After that, Jonathan uses a high-tech CAD software program called the Matrix to design your ring. Depending on how simple or intricate the ring is, the design can take as quickly as one day or as long as a week to finish. Once it is done, we will email you a 3D rendering which is spot on as to what you can expect in person. Examples here. If you want to see what it will look like in two-tone, rose, white, etc., just ask us and we will show you different variations of the same ring with the exact proportions of your center stone and finger size. Sometimes we nail it on the first go around, sometimes a client wants to make alterations. That is fine and it won't cost you extra to alter details, we just ask for super clear communication for time efficiency.

In the case you feel that it is hard to communicate what you want in the ring's design via email/photos, we have had great success with live video calls in which Jonathan will share his screen with you, designing the ring as you speak to him. If you would like to do this, simply ask! We are here to serve you in whatever works best for you.

After the design is confirmed, you do have the option to have us mail you a wax model. This can take anywhere from 1-2 weeks. Most people skip this step, but it is an option for anyone who needs the extra peace of mind.

ONCE THE DESIGN IS FINALIZED YOU HAVE TWO OPTIONS:

For a few decades we have been closely working with a company based in Louisiana called "Stuller" as well as a fine craftsman who we call our "Master Bench." We stand behind the quality of both manufacturers. Here are the differences:

1) Stuller
- Will take 3 weeks
- Will cost less
- More hands are involved

2) Master Bench
- Will take 8 weeks or more if backed up
- Will cost significantly more
- One pair of hands from start to finish

Stuller has delivered us quality and awesome customer service for decades. You are not getting a lesser quality option by going with Stuller. Much of my wife's and daughter's jewelry came from them.
HOWEVER!
If you can afford the cost and wait for the Master Bench, then by all means, go for it! His rings have the designer touch, he makes rings for big name companies, so his work matches the price tag. If you are going to be OCD about minutia details that are usually not detectable to most people, then you are going to want him to do the ring. :)

Once you approve the quote and choose which manufacturer you are going with, we will send you an invoice to pay in full for the ring setting. After you pay, we give the greenlight for production. We do not contact you again until the ring arrives here. When it arrives, we approve that it matches what you ordered and then take a video clip to show you how stunning it is! From there, Vicki will coordinate with you what day the package can be signed for. We can ship to your home, an office, or an authorized FedEx ship center with actual staffed FedEx employees wearing uniforms.

This is the ring box you will receive:

Click here to see examples of how our custom rings look when finished.

For valuable insight on sizing/metal/styles, check out our Engagement Ring FAQ